Privacy Policy

TL Vehicles Ltd
Company Number: SC816034
39 Durham Street
Glasgow
G41 1BS

ICO Registration Number: ZB804805

Introduction

TL Vehicles Ltd is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect and process the following information:

• Name, address, email address and telephone number

• Driving licence details

• Proof of identity documents

• Proof of address documents

• Vehicle rental and payment information

• Information submitted through our website, contact forms or online driver and customer applications

• Technical information such as IP address, browser type and website usage data

How We Use Your Information

We use your information to:

• Assess rental applications

• Verify identity and eligibility

• Provide vehicle rental services

• Manage bookings and agreements

• Communicate with customers

• Comply with legal and regulatory obligations

• Improve our website and services

Identity Documents

Where identification documents are submitted through our online joining or rental application process, they will be securely stored and used solely for verification and compliance purposes.

If your application is unsuccessful or we are unable to provide services to you, your identification documents will normally be deleted within 30 days unless we are legally required to retain them for a longer period.

Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, disclosure, alteration or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Sharing

We do not sell your personal information.

We may share information with:

• Regulatory or law enforcement authorities where legally required

• Professional advisers

• Service providers who assist us in operating our business

• Insurance providers where relevant to vehicle rental activities

Cookies

Our website may use cookies and similar technologies to improve user experience and website functionality.

You can manage cookie preferences through your browser settings.

Your Rights

You may have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data where applicable

• Object to certain processing activities

• Request restriction of processing

• Lodge a complaint with the Information Commissioner's Office (ICO)

Further information can be found at the ICO website.

Liability

While we take reasonable steps to ensure the accuracy and security of information on this website, TL Vehicles Ltd makes no warranties regarding the completeness, accuracy or reliability of website content.

To the fullest extent permitted by law, TL Vehicles Ltd shall not be liable for any indirect, consequential or incidental loss arising from the use of this website.

Nothing in this policy excludes liability where exclusion is prohibited by law.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

TL Vehicles Ltd
39 Durham Street
Glasgow
G41 1BS

Email: rentals@tlvehicles.co.uk

Changes to this Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.